To conduct our business at all times so as to command respect within the industry of insurance and the general public. To approach investigations and adjustments with an unprejudiced and open mind and determination to be fair with insured and insurer. To make truthful and unbiased reports of facts as we find them. To assume an unvarying attitude of fairness and by competence, integrity and respect for the person whom we have dealings, to promote goodwill towards the business of insurance. To resist influence tending to promote improper and extravagant settlements. To avoid improper alliances. To refrain from improper solicitation of business. To be alert to changes in policy forms and methods in order to render the highest quality service. To work for economy of expense and equitable billing for service. To serve the business of insurance with loyalty and to cooperate with insurers and their designated representatives in the proper handling of claims and losses. To work in harmony with one another and our clients so as to foster cordial relationships among ourselves and with the industry fraternity. M&Z Claims Service, Inc. PMB#164, 18032-C Lemon Dr., Yorba Linda, Ca 92886-3386 Voice: 714-777-4462 Fax: 714-777-4507 License # 2C37451 created by: WRIwebs.com